They don't fraudulently take your money. They can't provide valid tax receipts, their support staff are utterly inept and their accounts demonstrate consistent tax fraud (charging VAT of the destination purchaser when it should be zero rated for a business etc). We have received a refund request from you regarding your purchase of AVG TuneUp, with Ref. It was a massive relief after the reviews I'd read on here.I am completely happy with my purchase, so decided to leave a review of my experience here to offer some balance to all the bad reviews.One thing they could improve is that confirmation emails should be instant. We offer a high quality, highly tailored print and design service to our clients. £ 52.00 has been taken from me via my Paypal for two orders I have not placed under the name "Digital River GBP GMBH" !! I confess that sometimes I don't do that.Here my story, I placed my order on a Thursday (12.11.2020), the next day it was sent and on Monday, in the early afternoon, it was already at my house. We've been waiting for the return of a WRONGLY SENT LAPTOP FOR A MONTH NOW. Further, the order number they sent through with my notification doesn't exist so I cannot reference that against any transaction with Kaspersky. My contact information (the email address) and order number is submitted below. ©1999-2020 PayPal, Inc. All rights reserved. Free and open company data on Ireland company DIGITAL RIVER IRELAND LIMITED (company number 406071), 70, SIR JOHN ROGERSON'S QUAY, DUBLIN 2., D02R296. This has caused stress and also financial constraints given the amount of money. Sent me a laptop with a faulty stylus as confirmed by Lenovo technicians. A month for the return of a wrongly sent laptop ! Will never buy Lenovo while they use DigitalRiver, Lenovo customer support is very good but Digital River, Further to my complaint about the Thieves at DigitalRiver. Welche Zahlungsverfahren kann ich nutzen? I had a subscription for photoshop and illustrator for almost 2 years. I was charged with $45.63 from Digital River Ireland and it was for my Kaspersky Antivirus software . !!! They stole £54 from me to pay for my internet security software and have so far failed to answer emails or any other contact methods. They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. Hard to believe, that this is now down for more than two weeks, and no media reporting about it. The item that arrived was not operating (could not switch on), was opened and with a changed configuration and after I checked with Lenovo/IBM official site, it was...second hand (6 months old! I only have one star ,as I am unable to give 0 stars . FR 62478599821 STE Digital River Ireland Limited Unit 153, Shannon Free Zone West, 99136 Shannon. They told us that TNT will contact with us regarding the return but so far we did not receive any mail from them. https://www.paypal-community.com/t5/Disputes-and-Limitations/I-was-recently-scammed-on-Paypal-and-th... Digital river is an ecommerce payment company. After lots of back and forth they claim that TNT's booking platform is down. Digital River Ireland Limited（デジタルリバーアイルランドリミテツド）は、2015年設立のUnit 153,Shannon Free Zone,Shannon,Co.Clare,Irelandに所在する法人です（法人番号: 6700150067837）。 They blame the couriers for having bad booking systems. Then I received emails suggesting a person was involved but they seemed to think I had ordered from a completely different company to Lenovo and asked for the info I had provided already. Wait times are very long.3. I recently bought a Lenovo Legion 5 Ryzen 7 notebook.After making the purchase, I checked that the reviews on TrustPilot were not very good and, of course, I was worried.As I think good experiences should also be reported here is mine. It's not about the money, but about the fact that they constantly promiss everything, but nothings seems happening..... Digital River are the company behind the Lenovo UK website. I am sure that most sellers would find an excuse for not returning this money to me after the purchase was granted.I was very happy and I will be a customer again. PL 5264528966 Digital River Ireland Limited 70 Sir John Rogerson's Quay Dublin 2, Dublin, Irlandia. From a support, technical, accounts perspective, they are dangerously stupid. Even though we were promised to a quick action, it's been a week and still no TNT mail. We contacted with digital river on 25.11 regarding the mistake and it took 2 weeks for them to start a return process on 08.12. Their current partial address is Dublin 2, and the company status is Normal. However when I asked a simple question about this it went back to saying it did not understand what I was saying, so was probably another BOT. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. And everything in between. BE 0828408084 Sttc Design LTD Ruby House - Ruby Place 8, Ab10 1Zp Aberdeen. Actual Moto product is great. I purchased a device that was faulty, as confirmed by Lenovo's repair team. We'll certainly clarify this charge. Have I been scammed from Digital River. When I told them this. Digital River's extensive global knowledge has helped us expand our reach to areas of the world that we would have never been able to enter into this quickly without their expertise and systems. They state they dont have all the serial numbers for the goods in the return when they shipped all the items a week earlier and have been given the serial numbers several times.5. !I don't even have the software they say I have purchased (Spyhunter) on my computer !!! If i remove my credit card from PayPal, how can I pay off my PayPal account? It didn't work, and Corel, the Roxio parent company, gave me the runaround when I contacted their customer support. Digital River Ireland Limited was set up on Tuesday the 2nd of August 2005. Lookup / search / check company VAT registration information. Payments & Risk Go global with confidence. What a bunch of con artists. After 3 weeks back and forth a refund was offered. I would give 0 stars if I could ! Worse still is that to use the update that I supposedly paid for I need a renewal code which doesn't exist either so all told I have been s**t on by a bunch of nasty little internet fraudsters and they better watch their backs as if I am ever within a couple of miles of their building I will be making an unexpected visit to deal with them personally. Re: digital river ireland ltd rip off scam that paypal obviously know about yet let continue. Digital River Ireland Limited Dromore House East Park Shannon County Clare V14 AN23 Ireland + 353 61 230 000 phone + 353 61 230 001 fax firstname.lastname@example.org: VAT Number: IE6426071C: Managing Director: Margaret McMahon KT Schmidt: Publication Director: General Manager, Digital River Ireland … Welcome to River Digital Ltd, a design and print company based in Emley, West Yorkshire. One week later, I contacted them as it had still not been shipped and I received a reply basically ignoring my question and telling me that my item was 'in process', which is where it had been all week. Has been 31 calendar days and still no refund but many emails sent by me chasing this up . In total, Digital River has 1 phone number. If you're ever directed to a Digital River portal to complete payment for ANYTHING (equipment, AV software or whatever), save yourself the nightmare find a different supplier that doesn't use them. I brought a laptop from Lenovo worth £700 which was faulty !! Re: who is Digital River Ireland, Ltd. Digital river is an ecommerce payment company. A lot of times what happens is people accept a free trial for a product, like anti virus, and forget to cancel and it auto renews. Contact Us. and i disconnected me while i was writing with them. The company's current directors have been the director of 2 other Irish companies between them. Read on to find out more! So, as for shipping and transportation it couldn't be better.I am very happy with my laptop, what a machine! So, I requested cancellation and was informed that this could take a few days to process. If your software becomes out of date, most of them have a built in auto renewal. 2 weeks later and no response despite asking Lenovo to chase. Please note that Digital River (abbreviated DR) is our e-commerce partner that is processing payments for some AVG orders. I ordered a new monitor on the 20/11/2020 as it said it would only be 1-2 days until it was shipped. I contacted Digital River customer support. 1. They can't provide valid tax receipts, their support staff are utterly inept and their accounts demonstrate consistent tax fraud (charging VAT of the destination purchaser when it should be zero rated for a business etc). I decided to place a new order for photoshop, i paid using Paypal, Digital river got paid but i have no access to photoshop it was on 27 july. If you buy from those websites, your charge may show up as from digital river. Order Management From order to fulfillment. © 2020 Trustpilot A/S. Digital Riverでは、当社のグローバルな専門知識をご活用いただくことで、eコマースに活力を与えて最適化し、新しい市場への道を開いて、世界中の決済を円滑化できると考えています。 They must have hacked into my Paypal account in collaboration with their croonies of MyCommerce who took the money from my account ! PT 980167214 Digital River Ireland Limited Unit 153 Shannon Free Zone West Shannon Co Clare Dublin Ire, Land. When I ordered a new phone handset from the HTC website, I was directed to the Digital River website to complete the transaction.The graphics didn't load properly, so it all looked very basic. The company's current directors have been the director of 2 other Irish companies between them. AVG Customer Care, You can ask AVG for refund in 30 days or PayPal refund in 90:), Go to your active payments inside paypal and unauthorize these fraudulent practices. Their current partial address is Dublin, and the company status is Normal. They also handle subscriptions. We again contacted with Lenovo customer service team leader who let us know it's not about TNT, someone is not doing his/her job therefore we are facing with a delay. It's not always clear what is the best way to talk to Digital River representatives, so we started compiling this information built from suggestions from the customer community. They dont appear to have the authority to issue refunds for faulty goods. first when ordering, the items kept disappearing from my cart, so i had to add them multiple times.i ordered a computer, sleeve and backpack but didn't get an orderconfirmation.first i tried to write support in the chat. Digital River is a private company that provides global e-commerce, payments and marketing services.In 2013, Digital River processed more than $30 billion in online transactions. Lots of apologies and politeness but totally ineffective and no resolution. Two weeks late delivery, only communicate the address to the transporter, but not the phone number, entrance code etc. Long story short despite lots of arguments I sent it away for three weeks and hey presto the pen was faulty and replaced. Wer ist Digital River? I ordered a new desktop lenovo computer from Digital River. I bought a Roxio video converter via Digital River, Ireland. Lenovo pay them to do a job they are unable to do. DIGITAL RIVER IRELAND LIMITED is a LTD - PRIVATE COMPANY LIMITED BY SHARES company based in 70 SIR JOHN ROGERSON'S QUAY, DUBLIN 2 DUBLIN 2, Ireland, which employs 3 people. DIGITAL RIVER IRELAND LIMITED :: Ireland :: OpenCorporates. We will take legal actions about this mess. Having ordered a product from the Lenovo website it arrived quickly but missing a component pictured and listed on the website, so I asked for it. Hopefully the cancellation will go through and I can just go to the shop and buy a new monitor! To help serve you better, please enter either your Order Number or Email Address below. Digital River nutzt seine globale Kompetenz zur effizienten Steigerung des Handels, zur Öffnung neuer Märkte und zur Erleichterung von Zahlungen weltweit. Research company registration information, financial informaton, assets, history and more I was very pleased when they returned the 10% of my purchase. I purchased a Sony phone recently and noticed a couple of faults so I requested a return & refund. Digital River Ireland, Ltd. Paiement préapprouvé - négatif 49,99 EUR Fermer Payé avec Boursorama S.A. x-0538 Votre source d'approvisionnement secondaire est CBN x-4840 Gérer les paiements de Digital River Ireland, Ltd. Numéro de transaction 8A033939YE0838057 Informations du vendeur Digital River Ireland, Ltd. atlanticpaypaleuSARLcs@digitalriver.com They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. Phone goes missing in delivery. But then other websites manage to dispatch items when they say they are going to as well, so...One bright spot is that the money for the monitor that was showing as 'pending' in my bank account is now fully back in my account and ready to spend, so it doesn't look like they've even attempted to take payment so that they can ship the monitor. Worst webshop experience ever.This experience is on the lenovo shop that digital river runs. Typical low cost box shifting operation with poor customer service, acting as a front end for Motorola/Lenovo. Digital River is dreadful and their customer service is pretty much non-existent. Be careful what you are accepting Again...Digital river just handles the orders and payments submitted by partner companies. Please read our Community Rules and Guidelines, I just happened to get an email saying that a transaction for 39.99 had come from my paypal account to a company call digital river ireland ltd so reported it to paypal as it was not me who authorised it and without me knowing its happended in the past also, since reporting it paypal they have closed the case and i cant even contact them regarding it, after searching google it turns out that it is indeed a big scam and happened to loads of people so if that is the case why is it still allowed to happen and not blocked by paypal it is obviously known dam well by them that it is happening, here is the link from google about the scam and basically they totally ignore it and continue to let them do robbery in plain sight. I bought a Lenovo laptop on 21.11 and on 25.11 I received the wrong laptop. FI 20345303 Digital River Ireland Ltd Unit 153 Shannon, Ireland FR 624 33214685 STE Digital River Ireland Limited Dromore House, East Park Shannon Count Clare, 99136 V14An23 By using VAT -Search.ie you agree that this website stores cookies on your local computer in order to enhance functionality such as remembering your input for further queries. For help with downloading, serial number, unlock code, shipping status, or for a copy of your invoice: click here.. Saw some awful reviews and was really worried but so far everything ok, ordered a pc from Lenovo on a Friday and was delivered on Monday by DHL, fingers crossed because Lenovo has some bad reviews also, I do think the reviews are mostly because most people don't bother to give a good review when things go ok and hopefully its the 1 in a thousand that give all the bad reviews, hoping so anyway. digital river ireland ltd rip off scam that paypal obviously know about yet let continue, Re: digital river ireland ltd rip off scam that paypal obviously know about yet let continue, I have a pending charge please cancell immediately, Re: digital river Ireland ltd rip off scam that PayPal obviously know about yet let continue, If there is an on going transaction how would I cancel it as I have had a payment made on my behalf without my knowledge. My stomach churned. I would never recommend for anyone to use the site including digital river Lenovo for this reason. Digital River are a payment service provider for many different companies. We called them several times and they said TNT has a server problem, when we called TNT regarding the server problem they mentioned, we received the feedback from TNT that they don't have any server problem and they are able to pick it up even in the same day. It was at this point I saw all the negative reviews on Trustpilot and decided I might be better cancelling. I purchased renewal of licence for AVG internet security on 8 December 2017 from Digital River Ireland Sydney for 68.86 Australian as shown on my visa account. I was able to track it online.My new phone arrived the next morning at just gone 9am. Find a company's VAT number. Please keep sharing your experiences so we can continue to improve this free resource. The company started trading on the British marketing since 2005-08-02. Lenovo said DigitalRiver will sort it by getting you a new one but DigitalRiver refused and said no you need to send the whole laptop and pen to Germany for three weeks while they fix it yet Lenovo technical team were like what???? My emails went to Digitalriver. Soll ich beim Eintragen der Kreditkartennummer Leerzeichen oder Bindestriche verwenden? Still need help? The contributions of these people at all levels of the company made DR a fun & successful place to work. AU 83038100766 digital river ireland limited 0000. According to our records, you filed a PayPal dispute/claim for this purchase. You can use the form below to contact customer service for all non-technical store related questions. If you buy from those websites, your charge may show up as from digital river. Once you contact them, they ask you to contact the transporter by yourself.I guess the price to pay for a lenovo is to order through the disorganized company.